BASF Equipment Service Technician - Southern California in Los Angeles, California

  • Are you a high achiever looking for an opportunity to directly impact the success of your team and the organization?
  • Are you passionate about collaborating with world-class colleagues to solve challenges?

If this sounds like you, then we want to get to know you...

We are BASF, the world's largest chemical company and the leader in sustainable chemical solutions.

BASF is focused on global challenges today and in the future. Our people change the world each and every day. Our success as a company relies on the personal success of our employees. As a result, we aim to be an attractive employer that encourages our staff to develop their strengths and recognizes their achievements. BASF is proud to be named #14 on Forbes "America's Best Employers" list. We provide a challenging and rewarding work environment and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development.

Where the Chemistry Happens…

With about 5,400 employees in more than 50 countries, BASF’s Construction Chemicals division is the leading supplier of chemical systems and formulations for customers from the construction industry.

This is where you come in.

Are you a high achiever looking for an opportunity to directly impact the success of your team and the organization?Are you passionate about collaborating with world-class colleagues to solve challenges?If this sounds like you, then we want to get to know you...We are BASF, the world's largest chemical company and the leader in sustainable chemical solutions.BASF is focused on global challenges today and in the future. Our people change the world each and every day. Our success as a company relies on the personal success of our employees. As a result, we aim to be an attractive employer that encourages our staff to develop their strengths and recognizes their achievements. BASF is proud to be named #14 on Forbes "America's Best Employers" list. We provide a challenging and rewarding work environment and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development.Where the Chemistry Happens…With about 5,400 employees in more than 50 countries, BASF’s Construction Chemicals division is the leading supplier of chemical systems and formulations for customers from the construction industry.This is where you come in.

The Equipment Service Technician in SoCal provides overall service necessary for the installation, calibration, maintenance, operation and quality control of dispenser equipment to best meet customer needs, requirements and specifications within the corporate safety guidelines. This position will monitor dispenser equipment to ensure that it is operating as expected. The ideal candidate performs routine maintenance and determines when and what kind of maintenance is needed. In this position, you will troubleshoot and identify what may be causing an operating error and seeks problem resolution.

Formula for Success: you will…

• Responsible for performing dispenser repair, maintenance, installation and recovery

• Responsible for performing advanced dispenser installations like liquid color systems and remote tank level monitoring systems

• Responsible for supporting new product initiation and implementation

• Responsible for maintaining customer relationships at plant levels

• Responsible for integration and support of newly acquired accounts

• Responsible for implementing and complying with Companywide initiatives, policies, guidelines and procedures

• Customer Insight: Creating a long-term dynamic consultative relationship with the customer that builds mutual trust and respect by identifying cause and effect approaches to their key business issues by pro-actively listening, advising, facilitating and responding appropriately, on-time and beyond the “closed sale”.

• Technical Product Knowledge: Demonstrating and articulating the features and benefits of BASF Construction Chemicals, LLC products and services.

• Understands the customer’s processes sufficiently to recommend the most appropriate solutions to meet their needs. Is perceived by the customer as a value added technical resource to help the customer to “uncomplicated the complicated” in order to feel confident utilizing those products and services.

• Professional Expertise: Possessing the expertise, knowledge and strong personal commitment, in an ever growing and competitive marketplace, to analyze, anticipate and then take advantage of BASF Construction Chemicals, LLC’s strengths in order to stay always ahead of that real or perceived competition

• Assure standards of safety, environmental, team and individual performance are met in a high performance team-based organization

• Address and raise the EHS standards at BASF

TheEquipment Service TechnicianinSoCalprovides overall service necessary for the installation, calibration, maintenance, operation and quality control of dispenser equipment to best meet customer needs, requirements and specifications within the corporate safety guidelines. This position will monitor dispenser equipment to ensure that it is operating as expected. The ideal candidate performs routine maintenance and determines when and what kind of maintenance is needed. In this position, you will troubleshoot and identify what may be causing an operating error and seeks problem resolution.Formula for Success: you will…• Responsible for performing dispenser repair, maintenance, installation and recovery• Responsible for performing advanced dispenser installations like liquid color systems and remote tank level monitoring systems• Responsible for supporting new product initiation and implementation• Responsible for maintaining customer relationships at plant levels• Responsible for integration and support of newly acquired accounts• Responsible for implementing and complying with Companywide initiatives, policies, guidelines and procedures• Customer Insight: Creating a long-term dynamic consultative relationship with the customer that builds mutual trust and respect by identifying cause and effect approaches to their key business issues by pro-actively listening, advising, facilitating and responding appropriately, on-time and beyond the “closed sale”.• Technical Product Knowledge: Demonstrating and articulating the features and benefits of BASF Construction Chemicals, LLC products and services.• Understands the customer’s processes sufficiently to recommend the most appropriate solutions to meet their needs. Is perceived by the customer as a value added technical resource to help the customer to “uncomplicated the complicated” in order to feel confident utilizing those products and services.• Professional Expertise: Possessing the expertise, knowledge and strong personal commitment, in an ever growing and competitive marketplace, to analyze, anticipate and then take advantage of BASF Construction Chemicals, LLC’s strengths in order to stay always ahead of that real or perceived competition• Assure standards of safety, environmental, team and individual performance are met in a high performance team-based organization• Address and raise the EHS standards at BASF

Education

• High School/Technical School diploma required

Experience

• A minimum of 2 years of work experience is required

• Field experience/working knowledge of process plumbing and wiring preferred

Knowledge/Skills

• Electrical and mechanical aptitude required.

• Basic computer skills

• Good communication skills

• Technical product knowledge, Customer insight, Professional expertise

• Customer satisfaction, Customer retention, Manage productivity, Quality assurance

• Adaptable/responsive to dynamic schedule changes

• Field experience/working knowledge of process plumbing and wiring

• Ability to communicate with all levels of customer plant personnel

• Must have a valid driver’s license.

• Must be able to lift 50lbs

• Proficiency in the following BASF competencies must be evident and demonstrated:

 Demonstrate Customer Focus

 Communicate Effectively

 Drive Sustainable Solutions

Job: SALE - Sales

Organization: N-EBN-Construction Chemicals North America

Title: Equipment Service Technician - Southern California

Location: CA-Los Angeles

Requisition ID: 1604251