Job Information

BASF Traveler Service Officer (m/f/d) - Remote Option GER in Berlin, Germany

Job Field : Human Resources

Location : Berlin,DEU

Company : BASF Services Europe GmbH

Job ID : EN59479479ONLE3

First information about our application process can be found here:

Do you have any questions about the application process or the position? Please reach out to Stefanie Koch, Tel.:+49 30 2005-56001

As an international service hub, the BASF Services Europe GmbH bundles a wide range of services for the BASF Group throughout Europe. In the heart of Berlin, we combine expertise in the areas of finance, HR, supply chain, procurement, product safety and IT. We focus on digital and customer-focused solutions, to create services for future. Learn more about us and our location-independent work models at

At BASF Hub Berlin, we are passionate about creating high-quality HR services for the future. With deep expertise, we support our partners, offer consulting, and deliver service out of one hand: from Recruiting, Learning, Payroll, Personnel Administration, and Inquiry. Today, with connecting diversity and digitalization, we enter the next stage of service delivery. Be a part of this exciting journey!

What you can expect

We drive mobility. Our new People Services department is responsible for the demand-oriented and legally secure provision of services for all business travel and international personnel transfers in the field of Global Mobility. Whether national and international meetings with our BASF customers, short-term project assignments or long-term assignments abroad - our team makes employee mobility and international career paths possible. This position is to be filled by July 1, 2022.

  • You will provide first level support to business travelers and travel arrangers on all travel related topics including BASF procedures, travel documentation requirements, the booking process and online booking tools.

  • Furthermore, you will assist with making travel arrangements for business travelers for domestic, regional and international travel related queries and requests.

  • In this context, you will take into account all BASF travel related requirements, policies guidelines, processes and procedures.

  • Ensuring that the needs of the business traveler are met, you will work closely with travel suppliers.

  • You will take care of reporting any service issues with the travel service provider to BASF Travel Services Specialist for the respective country or country cluster.

What we expect

  • vocational training or degree in travel and tourism or related fields as well as an understanding of travel operations, assistance and online booking tools

  • ideally, demonstrated working relationship with travel related vendors

  • excellent interpersonal and communication skills in English with ability to work with colleagues across different cultures and regions

  • familiar with MS Office, especially PowerPoint, Excel, Word, and strong presentation skills

We offer

  • Onboarding to help you settle in quickly, ensuring you are part of the BASF team from day one.

  • 30 days of paid vacation, special leave and sabbatical options.

  • Location-independent work models with defined days of presence in Berlin and place of residence in Germany.

  • Flexible working hours so that you can organize your working and private life according to your needs.

  • Find out more about our unit Services