Job Information

BASF Technical Service Specialist in CA, United States

Now Hiring! Technical Service Specialist-Collision Industry

The world needs [creative] solutions. We need YOU!

Where the chemistry happens…

We are seeking a Technical Service Specialist to support our Automotive Refinish group in Southern California. Ideal candidate would be located in Escondido, South of Santa Ana or Corona.

As the world’s largest chemical company, BASF is an unmatched expert in the science of color. BASF Automotive Refinish systems offer advanced paint technologies, set apart with products backed by support in technical training, color information systems and business management.  BASF’s Automotive Refinish business develops and markets the highest-quality coatings available for the collision repair, commercial fleet, and automotive specialty markets. For over 150 years, BASF Refinish has been leading the industry, and we continue to innovate and offer our partners the best-in-class products, services, and support.

As a member of our team, you will be instrumental in providing customer support to automotive collision repair shop customers as well as distribution partners to grow our market share sustainably. In this role, you will be responsible for the technical success of BASF’s automotive refinish products in Southern California region. You will maintain high quality customer service standards at some of the largest Body Shop organizations in the market through process development, correct application of products through teaching & hands on demonstrations and helping the sales team convert new business.

As a Technical Service Specialist, you create chemistry by…

  • Providing technical assistance and training to our customer base and prospects to maintain and gain market share in Southern California market.

  • Working with your BASF colleagues in the region to accomplish regional sales objectives by training on our products, demoing new product lines and assisting the team in any customer requests.

  • Making process improvement recommendations within Body Shops.

  • Helping end users and/or distribution partners be more proficient in product application, selling and implementing new products and generating a positive experience with BASF branded products.

  • Working and staying up to date on any product developments and technology to elevate your professional experience through training and reaching out to marketing, training and internal team members while adding value to our customers.

  • Assuming responsibility and leadership for all technical aspects of the application and usage of our product portfolio (body shop processes regarding Automotive Coatings, product portfolio knowledge & application, product training and recommendations for your assigned territory or customer base.

  • Working closely with the sales team to make sure our distribution partners are properly trained and can effectively sell and position our product and solution offerings against competitive product lines. In addition, you will work with the Business Development and Sales team to ensure identified Body Shop KPI’s are achieved. Regular interaction with Marketing team, Training Department, Account Representatives, Business Development manager, Color specialists, Strategic Account Managers, is imperative.

If you...

  • Have a minimum High School Diploma. (Associate degree or bachelor’s degree is recommended).

  • Have at least 5 years of vehicle painting experience either training or working hands on with Automotive Coatings materials within the automotive market.

  • Can collaborate for achievement will be essential while working within a sales team to accomplish goals by training on our products, demoing new product lines and assisting Account representatives and Business development managers.

  • Understand Body Shop workflow, you will make process improvement recommendations that can be highly valuable to end users.

  • Can communicate effectively will help end users and/or distribution partners be more proficient in product application, selling and implementing new products and generating a positive experience with BASF branded products.

  • Demonstrate your ability to learn and grow, you will work to elevate your professional experience while adding value to our customers.

  • Utilize Microsoft Office tools, you will be required to lead presentations that are focused on introducing new products to market and support a better understanding of BASF branded products.

  • Are familiarity with Salesforce or other CRM system.

  • Understand of competitive products and tools will be a valued asset when participating in the technical aspect of the sales process.


Click below to Belong@BASF!

Create Your Own Chemistry when taking advantage of our Total Rewards.

At BASF you get more than just compensation, Medical & Dental. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Our Periodic Table of Benefits includes some additional perks below for starters…

  • Flexible Work Arrangements whenever possible

  • Retirement Benefits

  • Maternity/Paternity Leave, Infertility & Adoption reimbursement

  • Mentoring & Development Programs

  • Employee Discounts

  • Pet insurance

  • Matching Donations to your favorite cause

  • Access to our BASF Wine Cellar and much more!

Privacy Statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact to report fraud.

Pay Transparency

BASF is committed to pay transparency practices. The competitive Pay Range for this role is $80-$90k . Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.

Equal Employment Opportunities

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis.