BASF Technical Service Manager in Charlotte, North Carolina
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At BASF , we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.
We provide a challenging and rewarding work environment and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development.
And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2019. Come join us on our journey to create solutions for a sustainable future!
Where the Chemistry Happens
For further information about the Dispersions & Resins business in North America, please visit http://www.basf.us/dpsolutions .
Technical Service Manager– 1903548 – Charlotte, NC
We are looking for a talented individual like you to support the customer for Additives in our North America locations.
You will develop a Technical Service team that executes projects with customers to drive volume growth, troubleshoot and solve customer problems, and benchmark our value proposition against competitive offerings. You will be accountable for implementation of technical actions within the Global ED2 strategic business plan.
This role is heavily matrixed, interfacing and collaborating with marketing and technical colleagues in the Architectural, Industrial, Printing & Packaging, Paper Coatings and Construction industries within EDN; the role also collaborates with counterparts in all regions to drive regional projects and share best practices. This position also works in close collaboration with the R&D function to deliver on new product development.
Formula for Success
Utilize your skills within leadership and team development including leadership in a direct or indirect capacity. Provide leadership and team development skills while managing a diverse team and collaborating across business lines. Maintain your skillsets within communication (verbal, written, presentation), business acumen, problem solving, strong work ethic and being goal orientated.
Leveraging your Chemistry, Engineering, or Technical degree along with experience in sales, marketing, product management, customer-facing (architectural, industrial, transportation or construction coatings industries), and possible additives knowledge.
You will develop vision, mission, objectives and strategies for the Technical Service team consistent with the Market segment strategy plans and objectives.
Use your skills to connect frequently with customers, presenting our technical offering and supporting team members in their customer interactions. Collaborate and interact with Marketing, Sales, Product Management, Research & Development and Manufacturing.
Prioritizes technical service resources required to achieve Strategy Plan objectives, effectively communicate technical priorities to achieve business objectives.
Work to enable Additives growth by driving technical projects to service customer needs. Accountable for occupations and other safety aspects in addition to compliance in EH&S and ISO standards.
Create Your Own Chemistry: What We Offer You
Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.
The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.
BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.
Job: ENGI - Engineering & Technical Service
Organization: N-EDN/RD-Formulations Additives-63021626
Title: Technical Service Manager
Requisition ID: 1903621