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BASF Sr. Fulfillment Analyst - Research Triangle Park, NC in Durham, North Carolina

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

At BASF , we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation. We achieve this through our commitment to continuous improvement and operational excellence, which gives us the opportunity to set and deliver on ambitious, long-term goals.

We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development. This allows for our employees to innovate and generate new ideas, put them into action, and gain insights from them to further advance our collective expertise.

And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2021. We strongly support the spirit of collaboration through effectively involving team members and colleagues from other relevant units when developing and executing strategies and projects. Come join us on our journey to create solutions for a sustainable future!

Senior Fulfillment Analyst (63063078) – Research Triangle Park, NC (Durham)

Where the Chemistry Happens

BASF is the world's largest chemical company and the leader in sustainable agricultural chemical solutions. We are focused on global challenges of today and the future. Our people change the world each and every day and we're working hard to build the best Agricultural Solutions Customer Fulfillment team.

We are seeking a professional like you to be a member of our Customer Fulfillment team and directly support the timely and accurate delivery of marketing program rebate payments to customers. This role has a strong emphasis on data quality, payment validations, documentation, program integrity, and customer service.

Formula for Success

  • Leveraging your Bachelor degree in Business, Statistics, Analytics, Information Systems, Finance, Science or a related field combined with your experience working in progressively responsible positions with high financial impact, you will manage the annual payment exception process to ensure the exception process is followed correctly and completely including final payments to customers and reports to management.

  • Your experience with qualitative analysis and management of complex data will be essential as you apply complex business rules to complete a variety of data reconciliations to validate movement of product volume through transfers, invoiced sales, inventory reporting, and customer reported sales at an article, brand, customer, or customer group level.

  • Your keen attention to detail will be vital as you complete a variety of in-depth data and system quality checks to ensure the data used in rebate calculations is accurate, complete, and meets business requirements.

  • Relying on your effective interpersonal and communication skills in a team-environment, you will support the sales teams as needed to resolve customer issues and cross-train to support other department analysts in key functional areas.

  • Working collaboratively with external and internal groups, you will coordinate and manage actions to resolve business issues that impact customer incentive payments and data issues.

  • Demonstrating your strong problem solving and analytical skills, you will complete risk analyses and projections to support to early advance payments to customers.

  • Using your analytical and querying skills in SAS, MS Access, SQL, or similar relational database management system, you will develop queries to analyze large databases covering sales, customers, products, and product movement data. Your analytical focus is to apply complex business logic and rules to calculate, validate, and reconcile rebate payments. Additionally, you will manage and maintain relevant queries, data, and documentation to support audits, litigation, or other business reviews and requests.

  • Your strong customer focus will be evident as you develop timely customer solutions to rebate offers impacted by unforeseen in-season variables such as weather, product supply, or competitive response.

  • Exercising your demonstrated knowledge of project management practices, you will serve as Lead Analyst supporting grower payments, oversee retailer and grower audits, and work with systems/system owners, ensuring there is direct support for rebate programs and payments.

Create Your Own Chemistry: What We Offer You

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.

Job: MARK - Marketing

Organization: N-APN/AB-Bus Operations/Marketing-63020950

Title: Sr. Fulfillment Analyst - Research Triangle Park, NC

Location: NC-Durham

Requisition ID: 2202026

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