Job Information

BASF Agility Master Seamless Customer Experience (m/f/d) in Ludwigshafen, Germany

Job Field : IT / Information Management

Location : Ludwigshafen,DEU

Company : BASF Digital Solutions GmbH

Job ID : EN59624949ONLE1

Do you have any questions about the application process or the position? Please reach out to Laura Deland,, Tel.:+49 30 2005-58168

First information about our application process can be found here:

BASF Digital Solutions GmbH offers innovative solutions for the design and optimization of business processes for the BASF Group around the world. As an experienced business solution provider, we create added value for BASF by developing new business models with digital technologies, thereby increasing the efficiency and effectiveness of processes through IT and digital solutions. Learn more about BASF Digital Solutions GmbH at

Digitalization is a key differentiator to position BASF as leading chemical company for our customers. We as Global Digital Services enable BASF's digitalization. In agile teams, we develop innovative digital solutions for BASF and its customers, create new exciting customer experiences and business growth, and drive efficiencies in processes. We provide IT that works and offer know-how and access to latest technologies in the areas of cloud computing, blockchain or big data.

What you can expect

As the Agility Master within our Digital Business Models & Solutions team you will facilitate our Seamless Customer Experience agile portfolio management, ensuring that multiple involved stakeholders respect and adhere to agile principles. Your goal is to establish a more effective and efficient workflow of agile cross-product teams.

  • You coach and support involved stakeholders in the portfolio management process (Product Owners, Dev Teams and Decision Makers) in agile ways of working, being the focal point for questions from all involved stakeholders.

  • Furthermore, you support the usage of the tool in which the portfolio will be managed as well as the agile cross-product portfolio management activities in general.

  • You facilitate key team events (e.g., refinements, retrospectives, product family council meetings) and help your team identify as well as implement improvement opportunities.

  • Keeping the overall Seamless Customer Experience architecture in mind, you constantly conduct "adherence checks" to architectural principles and guidelines defined by the Community of Solution Architects making sure that solutions are developed.

What we expect

  • Bachelor's degree preferably in Information Systems, Business Informatics or Business Administration with focus on Information Technology

  • 2 to 3 years of practical experience as Agility Master

  • fluent in German and English (oral and written)

  • high proficiency in Microsoft Office tools and ability to navigate an organization's digitized workflow system

  • ability to communicate effectively and build networks, strong analytical skills and entrepreneurial drive

We offer

  • Development discussions and programs so that you can reach your full potential.

  • Your contribution to a sustainable future because sustainability lies at the heart of everything we do and is a driver of growth.

  • Flexible work arrangements so that you can balance your working life and private life.

  • A secure work environment because your health, safety and wellbeing is always our top priority.