Job Information

BASF Specialist Turnkey Service Management (m/f/d) in Mannheim, Germany

Job Field : IT / Information Management

Location : Mannheim,DEU

Company : BASF Construction Solutions GmbH

Job ID : EN58242234ONLE2

The employees of the BASF Construction Solutions GmbH play a central role in maintaining and expanding BASF's leading position by focusing on key technologies in the construction industry as well as in other strategic areas. Working closely with our internal and external partners, we provide solutions for future success.

Learn more about BASF Construction Solutions GmbH at

In 2050, nine billion people will live on our planet, of which 75% will live in cities. Urban growth requires new and sustainable concepts in the housing and building industry. In the Construction Chemicals Division, we look for innovative chemical solutions for new buildings and building maintenance, refurbishment and renovation in order to meet the challenges of the future. Our innovations help to increase the lifespan of buildings, reduce the resources required for their maintenance and protect the environment.

What you can expect

  • You manage all aspects of the Turnkey Service Providers performance including the global license portfolio.

  • Furthermore, you define, report and update regularly KPI and make sure the IT Service Delivery is fulfilled to achieve operational excellence.

  • You collaborate with the Turnkey Provider to mitigate risks and identify improvements in ongoing business activities.

  • Moreover, you act as the first point of contact for the provider in case of major IT incidents.

  • For knowledge sharing and cross-site alignment you attend regular regional and global IT Demand Management Meetings.

What we expect

  • You have a degree in computer science, management information systems (MIS) or business administration with a focus on IT.

  • Additionally, you have gained IT operational experience within the service delivery management.

  • You have knowledge in the overall IT environment (infrastructure, applications, services, licenses, networks, databases, etc.) and interdependencies.

  • Last but not least, you have good German and English language skills, so you can be responsive towards others and communicate openly even in challenging situations.

We offer

  • Development discussions and programs so that you can reach your full potential.

  • International assignments where you will build networks and experience different cultures.

  • An attractive competitive salary that is based on the company's success and your individual performance.

  • Health and wellbeing programs to help you achieve better health and work-life balance.

  • Flexible work arrangements so that you can balance your working life and private life.