BASF Account Manager, Fluid Catalytic Cracking Catalysts - Virtual- Canada in Mississauga, Ontario

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development. And we are constantly striving to become an even better place to work. BASF Canada has been recognized as one of Canada’s Top 100 Employers for 2018 , as well as one of Greater Toronto’s Top Employers for 2018 . Account Manager, Fluid Catalytic Cracking Catalysts (1900087) Canada

Where the Chemistry Happens

Sales at BASF revolves around the customer experience and driving profitable growth. The foundation for this is a strong team that brings specific application, industry and market knowledge in order to understand the diverse markets where we play and build trusting and satisfying customer relationships.

We are seeking a professional like you to join our BASF Refining Catalysts (FCC Catalysts) team. The Refining Catalysts Team supplies fluid cracking catalysts, additives, and technical support of products to the oil refining business throughout the world. The catalysts are used to convert the heavy fraction of crude oil to useable and more valuable products to be used as fuels (gasoline and heating oil) and chemical feedstocks (propylene and butylene).

In this role, you will manage all aspects of customer accounts and relationships for the assigned territory and customer portfolio to meet sales, technical service, market share, and profitability targets. You will have accountability for all commercial and technical service activities related to the assigned FCC Catalysts customer portfolio, in addition to supporting R&D, Marketing, and Supply Chain activities to meet customer needs. It is expected that you will consistently demonstrate commercial excellence during the life cycle of a customer relationship.

Formula for Success

  • Your commitment to workplace health and safety will be essential as you ensure a safety culture that supports BASF values, business segment safety metrics, and our customer safety objectives.

  • Your strong business acumen will be a valued asset as you will have overall financial responsibility for the assigned sales territory and account portfolio, which includes financial metrics targeting volume, margin, costs, and receivables.

  • Driving decisions for the business, you will leverage the overall FCC Catalysts Division (CCR) global strategy to develop territory and customer strategies. Strategies shall be supported by well-defined implementation plans to execute against key strategic objectives to accelerate growth, properly position our product offering with the customer base, and maximize market penetration.

  • Utilizing your ability to think outside the box, you will identify new business opportunities and enhance existing customer relationships through relationship mapping and account penetration.

  • Your robust analytical ability will be vital as you will be responsible for sales forecasting, pricing, CRM tool management, and other projects as assigned to support account management activities. Specifically, you will evaluate requests for technical and commercial proposals, including performing a detail technical analysis, technical modeling and simulations, performing pricing evaluations and developing commercials terms when required.

  • Demonstrating leadership and the ability to work cross-functionally within BASF, you will promote BASF FCC products, technology, innovation and goodwill within the region.

  • Successfully engaging outside the organization, you will liaise with customer technical and operational teams to advise and assist with technical troubleshooting, offering consultation and implementing modeling scenarios to solve operational issues, specific refinery processes or the FCC unit. Additionally, you will establish and maintain relationships with key customer personnel, as well as key external stakeholders to enhance commercial effectiveness and drive financial results. You will manage all relationships between the regional refineries and BASF.

Create Your Own Chemistry: What We Offer You…

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

We welcome and encourage applications from all persons. BASF has a robust policy of accommodating employees who are able to perform the essential duties of the job upon accommodation. In particular, applicants with disabilities are entitled to a recruitment process and accessible materials.

Job: SALE - Sales

Organization: G-CCP/R-Business Mgt Refining Catalysts-60000704

Title: Account Manager, Fluid Catalytic Cracking Catalysts - Virtual- Canada

Location: CAN-ON-Mississauga

Requisition ID: 1900087