BASF Jobs

Salesforce Administrator

Location New Providence, NJ

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Company Description

BASF/Chemetall (https://www.chemetall.com/) , is the Surface Treatment global business unit of BASF’s Coatings division, operating under the Chemetall brand, and a leading supplier of applied surface treatments worldwide. At BASF/Chemetall (https://www.chemetall.com/) , we develop and manufacture tailor-made technology and system solutions for applied surface technology. Our products protect metals from corrosion, facilitate forming and treatment, prepare parts optimally for the painting process and ensure excellent coating adhesion. Our technologies and products are used in a variety of industries and end markets such as automotive, aerospace, aluminum finishing and metal forming.

The chemical treatment of metal surfaces is BASF/Chemetall (https://www.chemetall.com/) core competence. The focus of our worldwide activities is on the development and implementation of customized technology and system solutions for surface treatment.

Formula for Success:

• Salesforce administrator will support the ongoing development and maintenance of Chemetall/BASF’s Customer Success Platform

• Data management to improve Salesforce data quality, implementing rules and automation as needed

• Manage data imports, database de-duping and cleanup

• Maintain all aspects of user and license management including new user setup/ deactivation, roles, profiles, permissions, public groups

• Employ creative means to monitor and improve user adoption

• Provide continuous training to end users, create new training material as well as update existing material available

• Provide support to new users during onboarding process.

• Run bi-weekly interaction session with Salesforce Champions to address any user issues, identify training gaps and maintain continuous exchange on the utility of the tool within the organization

• Participate in Salesforce Power User network calls for collaboration with other business units within the organization

• Support team members with Salesforce Tools in our organization

• Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, approval processes, installed packages, etc.

• Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.

• Engage with business stakeholders to gather & analyze requirements and propose solutions that leverage Salesforce functionality. Translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy and process consistency

• Provide support with marketing cloud and service cloud based on requirements and upcoming projects

Ingredients for Success:

• Bachelor’s degree required

• 1+ year experience as Salesforce Administrator

• Salesforce Administrator certification required

• Skills at crafting reports and dashboards, automating workflows and custom objects

• Spanish skills preferred

Create Your Own Chemistry: What We Offer You

We offer an exciting growth opportunity with a very competitive, Total Rewards package, which includes a wide range of elements you need to be your best in every stage of your life:

• A Competitive Base Salary

• Great benefits including health insurance (medical, dental, vision) and Paid Time Off, starting on the first day

• Retirement Benefits, including company matching contributions

• Various Lifestyle Benefits (Maternity/Paternity Leave, Pet Insurance, and more)

• Employee Discounts

• Matching Donations to your favorite cause

• Tuition Reimbursement