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BASF Regional Nonconformance Coordinator in Research Triangle Park, North Carolina

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development.

And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine in 2020 as one of America’s Best Employers. Come join us on our journey to create solutions for a sustainable future!

Regional Nonconformance Coordinator (2002839) – Research Triangle Park, NC

Where the Chemistry Happens

The Agricultural Solutions Quality Assurance Team in North America is seeking a professional like you to lead the reporting, tracking, and analysis of nonconformance data for Regional Operations. As part of the Quality Excellence Team, you will collaborate with Customer Service, Manufacturing Services, Logistics, and Site Quality Teams to expedite nonconformance assignments and facilitate the closure process to support regional key performance indicators.

Formula for Success

  • Demonstrating your advanced proficiency with Microsoft Excel (Pivot Tables, Pivot Charts, and Power Pivot data models), you will audit and maintain data in AP Regional NCM tables (partners, plant codes, administration costs).

  • Leveraging your education and related experience, you will act as the gatekeeper for all non-conformances (NCs) and timely and accurately assign NCs to the appropriate coordinators/investigators/plants.

  • Utilizing your strong organizational skills, you will coordinate individual NCs - Assign investigators, monitor and prompt actions required to meet regional closure targets, review NCs for adherence to APN business rules/performance standards.

  • Your effective verbal and written communication skills, as well as your solid computer skills, will serve you well as you generate & update training documentation and deliver onboarding training to new members and refresher training to sustain skillsets among user community.Additionally, you will lead the NC Coordinator Community of Practice (CoP).

  • Leveraging Continuous Improvement and Lean Six Sigma skillsets / tools, you will identify opportunities and implement solutions that simplify and enhance the NCM process while adhering to Global and Regional Business Rules.

  • Your experience working with enterprise resource planning (ERP) systems (preferably with SAP - Order to Cash, NCM module, test script generation experience) will be critical as yoy assist in troubleshooting errors and provide guidance to the NCM system user base for the region.

  • Your experience with data analysis and presentation tools such as Tableau, Power BI, or equivalent will be essential as you acquire raw data, perform trend analysis, maintain pivot tables, partner files, and relevant dashboards, and prepare / publish reports as required.Reporting activities include NCM performance, Net Promoter System (NPS), Simplification projects, and other Quality excellence initiatives as they develop.

Create Your Own Chemistry: What We Offer You

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.

Job: ADSU - Admin. & Office Support

Organization: N-APN/P-Regional Operations-63025376

Title: Regional Nonconformance Coordinator

Location: NC-Research Triangle Park

Requisition ID: 2002839

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