BASF Technical Product Specialist - Shakopee, MN in Shakopee, Minnesota
At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation. We achieve this through our commitment to continuous improvement and operational excellence, which gives us the opportunity to set and deliver on ambitious, long-term goals.
We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in, and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development. This allows for our employees to innovate and generate new ideas, put them into action, and gain insights from them to further advance our collective expertise.
And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2017. We strongly support the spirit of collaboration through effectively involving team members and colleagues from other relevant units when developing and executing strategies and projects. Come join us on our journey to create solutions for a sustainable future!
Technical Product Specialist - Shakopee, MN (1804312)
Where the Chemistry Happens
We are seeking a talented professional like you to share your product and material technical expertise related to application, training, claims & complaints, and the construction industry. In this role, you will be the “person most knowledgeable” within BASF Construction Systems (BASF) regarding the use of our materials. You will ensure that any issues related to the application and field performance of our products is understood and communicated. You will have responsibility for all industries, brands, market segments and geography into which our products are sold. Support of our sales teams and customers is the paramount activity.
Formula for Success
Demonstrating your product application and performance knowledge, you will ensure consistent quality exists for the product line, maintain a practical ability to apply our products, and inform the business of potential application and performance-related quality issues. Additionally, you will work closely with Sales teams, R&D and Business Quality departments to diagnose product complaints.
Your solid experience in training will be a valued asset as you prepare, maintain and continuously present a series of “off the shelf” training seminars for internal and external customers in our targeted markets for our product lines.
Leveraging your education and professional technical experience, you will provide customer technical support by making jobsite application inspections and recommendations, providing basic information in response to written/telephone inquiries, and conducting on-site classroom training.
Your robust analytical skills will be critical as you conduct competitive product evaluation by establishing a key product list and obtaining and comparing published information.
Successfully networking outside the organization, you will serve as the technical representative on associations, standards committees, etc.
Working collaboratively with others, you will serve as technical support for sales representatives by making product application recommendations, coordinating testing requests, and providing training.
Your commitment to customer service is essential as you will need to obtain a clear understanding of our customer's requirements and problems, propose solutions/new products to solve those problems, and participate in cross-functional teams to develop new products.
Your In-depth technical understanding and extensive hands-on knowledge of industrial product applications will be critical as you conduct developmental hands-on product evaluation (managing field trials and making recommendations for enhancement or supporting release of product), in-depth application research and design, and application equipment development to improve product application.
Create Your Own Chemistry: What We Offer You
Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.
The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.
BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.
Job: ENGI - Engineering & Technical Service
Organization: N-EBN/B-Bus Mgmt Building Systems-60001152
Title: Technical Product Specialist - Shakopee, MN
Requisition ID: 1804312