Job Information

BASF Field Tech Service Rep in Southfield, Michigan

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

At BASF, we create chemistry through the power of connected minds. We are hiring a Field Technical Service Representativeto be based at our customer location in Vance, AL. This position supports the daily operation of BASF paint products in Automotive Assembly Plants by providing on-site technical and application knowledge.

The role responds to customer requirements, enforces product quality/performance specification, and supports new product/application development. The Field Technical Service Representative will provide on-site expertise of product performance including color management, defect identification, and corrective action if necessary. S/he will develop and support customer relationships. The role supports the efforts of a BASF sales/technical team and will be key in tracking an monitoring inventory in SAP to ensure smooth operations. The role has strong customer interaction and problem solving components as well.

Formula for Success

  • Your background in automotive coatings will enable you to manage and improve the paint shop process flow as you perform root cause analysis on observed defects, analyze the data and suggest corrective actions or changes.

  • Utilizing your SAP knowledge and strong project management skills, you will manage inventory, product usage, paint trials and new product launches.

  • Your proven experience with paint processes (including ancillary paint processes) and applications will allow you to support a shift and make decisions without supervision. High school diploma required, advanced degree a plus.

  • You will develop key internal and external relationships as you communicate with all levels of the customer organization to assess customer requirements, collaborate effectively with your team, management, internal organization such as manufacturing and supply chain as you adapt to diverse cultures and manufacturing plants.

Create Your Own Chemistry: What We Offer You

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.


Job: SALE - Sales

Organization: N-ECN/OS-OEM-Sales-60001031

Title: Field Tech Service Rep

Location: MI-Southfield

Requisition ID: 2200083